Telephone Answering

Summary

  • 218 Companies
  • 250 Patents
  • 0 Use Cases
  • 12 Case Studies
  • 24 Science Papers
  • Total Funding

Companies

#Organisation NameIndustriesHeadquarterDescriptionFounded YearCompany TypeNum of Employees
1
Telecom
Willow Grove, PA
AnswerNet is a full-service provider of inbound, outbound, automated, and business process outsourcing (BPO) call center services. We offer a wide range of solutions, including telephone answering, employee hotlines, customer service, contact tracing support, appointment scheduling, hotlines, lead qualification, market research and more. AnswerNet’s award-winning approach has been recognized many times, including in Inc. Magazine’s “500 Fastest-Growing Companies,” Customer Interaction’s “Top 50 Teleservices Agencies” and SmartCEO’s “List of Best-Run Companies.”
1998
Privately Held
701
2
Information Services
Wrexham, Wrexham
A flexible and adaptable service offering, with an aspirational approach. orca is a forward-thinking, versatile, outsourced customer services provider that uses cutting edge technology to deliver exceptional customer services. At the heart of what we do is a total commitment to quality customer service. Our passion is to deliver excellence and capture value-adding opportunities for our clients. Although we have a proven history of delivering exceptional outsourced customer service, the support we provide goes far beyond just telephone answering. We offer a multi channel customer service experience that can be implemented into your business with ease. The orca team are expertly trained to handle fluctuations in customer demand, and can assist with a range of tasks to help deliver the right experience, for anyone who contacts your business. Call us today on 0800 002 9277
2010
Privately Held
56
3
Executive Office
United Kingdom
Get Ahead is a virtual agency that provides business support services to our clients, through our team of professional, experienced virtual specialists around the UK. How we work: Our clients are matched with a Virtual Assistant with the relevant skill set. We work with our clients on both a regular and adhoc basis depending on their needs. How can we help? Our services include: * Administration * Accounting Services * Blogging * Business Development * Database Management * Design * Email Marketing * Holiday Cover * PR and Marketing * Social Media Management * Telephone Answering * Video Conferencing Support What our clients say: Rebecca is a genius at finding the right support at the right time. I put out a desperate plea on Facebook for a VA who would be great at digital marketing, but also be able to be something of an all-rounder for my small business. Rebecca responded and matched me with Mel, who has been like an employee for me but without the hassle! We have worked together for over 2 years now and are a great team. Not only that but Rebecca has been flexible, generous and understanding whenever my business needs have changed, increased or decreased and adjusted accordingly. If you are a VA looking to run your own business, I can highly recommend Rebecca as a leader. Very few people run franchises well. Rebecca is a brilliant example of how to do it. Celia Delaney - Comedian and MC If you need support we would love to hear from you today. Get in touch: Email: [email protected] Call: 01483 332220 Get Ahead VA is offering an exciting opportunity for anybody who wants to set up their own business, with the assistance of a supportive team and a successful brand behind them. Through our franchise model, you can become the Regional Director of your own branch of Get Ahead VA.
2010
Sole Proprietorship
53
4
-
Chesapeake, VA
Since 1991 MAP Communications has been providing professional live telephone answering services 24/7/365. We know that no two businesses are alike and as such our remote virtual receptionists each go through a vigorous training process which enables them to handle even the most complex scenarios. MAP’s agents specialize in medical answering service, attorney answering service, finance, education, contractor service industries and much more.
1991
Privately Held
376
5
Public Safety
Grand Rapids, MI
Life EMS Ambulance is the leading provider of medical transportation in West Michigan. We provide emergency 911 ambulance service in nine counties, including Kent, Ottawa, Ionia, Lake, Mason, Newaygo, Allegan, Van Buren, and Kalamazoo counties. We also provide non-emergency wheelchair/mobility transportation, personal response systems, telehealth monitoring, telephone answering services, and a wide variety of education courses including CPR, first aid, EMT, and paramedic.
1980
Privately Held
161
6
Outsourcing
Bloomington, MN
Customer Elation provides call center services and telephone answering services. Our capabilities include inbound call center services, customer service outsourcing and industry leading on-call and live answering service solutions. All services are supported by our all centers throughout the nation, located in Gilbert, AZ, Eureka, San Marcos, Elk Grove & Valencia, CA, Tampa & Orlando, FL, Albany & Macon, GA, Oak Park, IL, and Foley, Hutchinson, & Marshall, MN. Our corporate headquarters is located in Bloomington, Minnesota.
1993
Privately Held
136
7
Telecom
McFarland, WI
AMTELCO has been a leading provider of customized call center innovations for over 40 years. With a strong background in the telephone answering service industry, AMTELCO's primary focus is to design systems that offer cutting-edge technology, which reduces labor costs and increases profitability. Divisions at AMTELCO include 1Call (healthcare), XDS Technologies and TAS/Call Center.
1976
Privately Held
117
8
-
Cumbernauld
Personalised Telephone Answering, Virtual PA and UK Business Addresses. Your complete BPO service. WIth clients from all corners of the UK and beyond each client is assigned 3-4 named PAs who become part of their team. From answering overflow/all calls, processing orders, booking appointments to mystery shopping for businesses your cost effective solution is a phone call away.
2003
Privately Held
83
9
Commercial Real Estate
Los Angeles, CA
Often imitated - never duplicated... We are the originators of the executive suite concept. Whether you are an independent business practitioner, small start-up company or national corporation, we afford you more time to focus on your core business while minimizing your overhead. Barrister provides turnkey office space, virtual offices, coworking, shared office spaces and meeting room facilities- all backed by professional telephone answering, reception services, conference room privileges, and mail handling. With locations throughout Southern California, Barrister Executive Suites, Inc. operates with a foundation of longevity and financial stability in providing its tenants with a highly efficient work space coupled with exceptional customer service.
1966
Privately Held
74
10
Information Technology
ARBELL provides a professional, high quality Telephone Answering Service catering for all small businesses. We are able to provide every small business with a dedicated Receptionist/PA from only £29.95 per month; we can answer calls in the company name, take messages, process orders, raise invoices and chase payments. The benefits - No more missed calls and lost business - Enhanced image - Reduces risk (of employment and marketing) - Peace of mind - Reduced stress levels 80% of people will not leave a message on an answer machine - so most small companies miss out on new business opportunities by failing to answer every call.
-
Privately Held
72

Patents

#NumberTitleAbstractDateKindAssigneeInventor
1
7 822 187
Telephone system with emergency override for caller to bypass telephone answering device and cause phone of called party to ring
A telephone system allowing a caller whose call is intercepted by a telephone answering machine (TAD) to hear an alternate outgoing message from the TAD with instructions allowing the caller, who feels his/her call is an emergency, to override the TAD and cause the user's phone to ring anyway. This invention being applicable to wired and cellular phones and to VoIP (Voice over Internet Protocol) and cable system phones.
B2
Hayley Korn, Jon Korn
2
7 746 988
Method, system and telephone answering device for processing control scripts attached to voice messages
A method, system and telephone answering device for processing control scripts attached to voice messages provides a mechanism by which a caller can leave an interactive list of contact information. The scripts provide for control of a display and input responses from a keypad or other input device so that an entry on the contact information list can be activated in response to user input, thus returning the call. The list information displayed may be arbitrary textual associations with the underlying contact number. The contact information may also include e-mail addresses, so that activation of an e-mail list element will activate a text messaging service, if available. For wireless telephone devices, the method implementing the present invention may be operable at the service provider only, so that standard wireless telephones may be programmed to provide the interactive list from a provider-side interpretation of the scripts.
B2
International Business Machines Corporation
Jessica Kelley Murillo, Gerald Francis McBrearty, Shawn Patrick Mullen, Susan Marie Keohane, Johnny Meng-Han Shieh
3
7 627 094
Selective response telephone answering system
A telephone answering system and method for playing particular different greeting messages to different callers. When an incoming call is received, either caller-ID is decoded, or the caller's identification is determined some other way if possible, and if the particular caller's identification is on a list, a special message can be played for that caller if such a message as been stored and is active. Any other caller receives a different message, usually a default greeting message. Special messages can be date/time stamped to die or change after particular dates or times. Messages and caller identification can be loaded into the system remotely.
B2
Margareth V. Kraft, Clifford H. Kraft, Caroline M. Kraft
4
7 162 013
Home network telephone answering system and method for same
A system and method are provided for answering Home Network telephone calls. The method comprises: receiving telephone calls addressed to a Home Network endpoint; routing the received calls from a gateway to the endpoint; and, automatically recording the received call at a telephone answering device (TAD). The call can be recorded by an endpoint, the gateway, or an external line service provider facility central office or web site. Telephone calls can be addressed to an endpoint from external communication media or another endpoint. Some aspects of the method include sending notification that a message has been recorded. The gateway may initiate the notification. Alternately, the gateway may receive a request for any TAD information that may exist for an addressed endpoint, and if a message exists, the TAD creates a bridge between the TAD and a requesting entity to forward the notification.
B2
Sharp Laboratories of America, Inc.
Sherman L. Gavette, Carl Mansfield
5
7 085 357
System and method for external voice mail notification by a home network telephone answering device
A system and method are provided for a Home Network telephone answering device (TAD) to notify external systems of voice mail messages. The method comprises: receiving the message from a communication media; recording a voice mail message for registered Home Network endpoints; and, sending a notification of the recorded message from the TAD to a system external to the Home Network. The notification may include information such as the calling telephone number, the calling party's name, the time of the call, the addressed endpoint, and the length of the call. Some aspects of the method further comprise: converting the format of the recorded message to one that is compatible with the external system to which the notification is sent. Other aspects of the method further comprise: in response to the notification, receiving a request for the playback of the recorded message; and, supplying the recorded message.
B2
Sharp Laboratories of America, Inc.
Sherman L. Gavette, Carl Mansfield
6
6 912 400
Procedure to transmit information at telephone answering service
A procedure to transmit information at a telephone answering service, especially in mobile telephone systems. The telephone answering service has a voice mailbox for recording of speech, and also transmits a text message to the mobile telephone especially via SMS (short Message Service). The procedure makes possible an improved functionality in the system in so far as the text message is transmitted in parallel to the mobile telephone from which listening to the voice mailbox is performed. The text message usually contains a telephone number which can be connected with applications in the mobile terminal. The procedure makes it possible that telephone numbers or personal messages, manually or automatically, are stored in the mobile answer function and are transmitted to the listening mobile terminal.
B1
Telia AB
Bo Olsson, Mats Olof Winroth
7
6 888 926
Extension telephone answering device and system employing same
A wireless answering system is disclosed in which answering functions executed at a main telephone answering device can be controlled from an extension answering device. The extension answering device is able to record new outgoing messages, screen calls and playback messages recorded at the main telephone answering device. Communication between the main telephone answering device and extension telephone answering device are by way of wireless communications, preferably through a Bluetooth™ compliant communications path.
B2
Agere Systems Inc.
Philip D. Mooney, James A. Johanson
8
6 823 046
Telephone answering device, and method for telephone answering by acquiring procedure files stating various answering functions realized by telephone answering device thereof
There are obtained various telephone answering procedures by stating telephone answering procedures by a markup language, and by acquiring the telephone answering procedures via a communication network. A telephone answering device which executes an answering process in respect to a telephone connected via a telephone communication network, and comprises a communication portion for connecting with an appropriate WWW server through the communication network under the command of a central controlling portion, a recording portion for acquiring and recording an HTML document described with the telephone answering procedures in the markup language from the WWW server connected in the communication portion, a decoding portion for reading out the telephone answering procedures HTML document from the recording portion, and decoding a series of execution commands of the telephone answering procedures, and a telephone controlling portion for executing the answering operation to the telephone according to the execution command of the decoded telephone answering procedures when a call is received from the portable telephone.
B2
GF Co., Ltd., Dokonjosoft Co., Ltd.
Shin Yamade, Masahiro Michiwaki
9
6 728 344
Efficient compression of VROM messages for telephone answering devices
A telephone answering device including two separate coders, a first coder for encoding/decoding fixed voice prompts spoken by a single speaker, and a second coder for encoding/decoding incoming and outgoing voice messages spoken by multiple speakers. The first coder uses a first set of codebooks trained based on a first set of utterances spoken by a single speaker, while the second coder uses a second set of codebooks trained based on a second set of utterances spoken by multiple speakers. Because the first set of utterances is significantly smaller in size than the second set of utterances, and the range of pitch period is significantly smaller in size for the first set of utterances spoken by a single speaker in comparison to that of the second set of utterances spoken by multiple speakers, the size of the first set of codebooks is significantly reduced relative to the size of the second set of codebooks. As a result, the fixed voice prompt messages may be compressed at a lower bit rate with a relatively high quality of encoding, thereby optimizing the codebook and reducing the amount of necessary memory capacity for storing the encoded fixed voice prompts. The memory required for the encoded first voice prompts is so small that they can be stored in a low cost DSP ROM.
B1
Agere Systems Inc.
Peter Kroon, Vasu Iyengar
10
6 643 358
Telephone answering apparatus and method for confirming an acoustic command signal
A telephone answering apparatus for confirming an acoustic command signal includes a controller operatively connected to an acoustic signal detector and to an acoustic signal generator. The controller initiates the transmission of an acoustic response signal to a remote user in response to the detection of an acoustic command signal.
B2
3Com Corporation
Milos Brablec

Patents by Year

Inventors

Assignees

Assignees

Science

Data limited by 2021

Top 10 cited papers

#Paper TitlePaper AbstractAuthorsFields of StudyYearCitation Count
1
Automated telephone answering systems and aging
Surveys about automated telephone answering systems, known as interactive voice response systems or IVRs, report high levels of dissatisfaction, especially among older users. To identify the problems IVR users experience, 22 community-dwelling senior women and 22 female university students were monitored while they performed the same six real IVR tasks. As expected, old age had a negative impact on performance, but seniors were polarized into very poor and very good performers. Seniors gave lower usability ratings than young people; only young users gave high ratings to the one voice-activated system. Users' problems were mostly caused by design flaws in the IVR systems, especially ambiguous choices or instructions, and too-rapid automated voices. Young and old participants had similar complaints, but most young users overcame all difficulties, while the majority of seniors failed because of age-related losses in capacities. The solution is not special products for the old, but universal design that will make IVRs and other technological products more usable for everyone.
Computer Science
2002
46
2
Public attitudes toward voice-based electronic messaging technologies in the United States: A national survey of opinions about voice response units and telephone answering machines
Abstract We surveyed 912 Americans in the Fall of 1993 about their attitudes toward voice response units (VRUs, also known as voice-based electronic messaging or Interactive Voice Response Units, IVRs) and telephone answering machines or devices (TAMs or TADs). We present data from a national survey to provide an empirical understanding of these novel and significant forms of technologically mediated interpersonal communications. Our results suggest that attitudes toward electronic voice response systems are less closely linked to demographic variables than are attitudes toward answering machines. We uncovered no evidence that the 'information rich' are more positively inclined to electronic voice response systems than the 'information poor'. We also found that attitudes toward the electronic technologies varied strongly by age. The most significant predictor of liking for electronic voice response systems was the quality of one's most recent experience with this technology. We conclude by considering som...
Business, Computer Science
1997
19
3
Leaving telephone answering machine messages: Who’s afraid of speaking to machines?
The aim of this paper is to examine some of the special characteristics of telephone answering machine messages (ΤΑΜMs) s 'discourse types'. First an attempt is made to distinguish 'discourse types' from 'text types', 'genres', and Register s'. Then letters, telephone conversations and ΤΑΜ Ms are compared along several dimensions which serve to show similarities and differences between the three types according to their manner ofproduction and processing. ΤΑΜ Μ s appear to share characteristics ofboth letters and telephone conversations. This is reflected in the language used in leaving messages on answering machines, samples of which are includedfrom data collected in Switzerland. It remains to be seen to what extent TAMMs evolve their own conventional means of expression or adopt conventions f r om letter-writing or telephone conversations.
Linguistics, Psychology
1992
15
4
Telephone answering machines: the influence of leaving messages on telephone interviewing response rates.
We studied women 45-54 years of age from two communities who failed to return a mailed survey in an experiment to assess the impact on interviewing response rates of leaving messages on telephone answering machines at the time of telephone follow-up. There were 88 and 103 subjects assigned to the "message" and "no message" groups, respectively. After adjustment for age, interviewer, and community, leaving messages increased the rate of reaching a household by about 15% and improved the overall interviewing response rate by about 15% as well. This improvement was more apparent in women from the higher socioeconomic status community.
Psychology, Medicine
1993
15
5
A Survey of Telephone Answering Services in Suicide Prevention and Crisis Intervention Agencies
: The telephone service established by directors of suicide prevention and crisis intervention services is generally given little careful consideration. Many agencies take their telephone systems for granted, assuming that almost any system will function adequately if an operator is available and a crisis worker is on call. There are a number of important issues at stake that should be carefully considered before a program is established that uses any system other than full-time coverage by the trained crisis worker at a permanent location. In order to investigate just what really happens under the various systems in use, a series of 76 calls was placed to 19 different emergency crisis services in the southeastern United States. Times were recorded to show how much time elapsed, through what various systems, to get an actual crisis worker on the line. There were marked differences across the eight different systems identified. The results clearly indicate that crisis services are in danger of unknowingly providing inferior and dangerously low quality service unless they maintain maximum control over their own telephone answering system 24 hours a day.
Education, Psychology
1972
7
6
A PROFILE OF TELEPHONE ANSWERING MACHINE OWNERS AND SCREENERS
Within just over a decade the telephone answering machine has become practically a f'Lxture of modem day life. In 1985, the incidence of answering machine ownership among U.S. households was just 13 percent (Roper Organization 1985). Three years later the penetration level of machines was estimated at approximately 23 percent (Roper Organization 1988). In the study presented here, the figure now stands at 52 percent of all households.
2002
2
7
Automatic telephone answering machine utilizing voice synthesis
An automatic telephone answering and recording device, wherein if an incoming call is received when an incoming message tape is full or an owner fails to set the telephone answering device to an automatic answering mode prior to leaving, the telephone line is nevertheless engaged to operate the telephone answering device. Then an outgoing message for answering only, such as "Please call back later", is generated by a voice synthesizer and sent out to a calling party, so that the calling party can understand the situation and know what to do.
Physics, Computer Science
1992
1
8
PC based Interactive Telephone Answering Machine
In this paper, a new approach for the development of telephone answering machine using personal computer is discussed. This machine has an advantage of being able to interact with the calling party and transmit specific urgent message to the calling party after proper identification. Moreover, the constraints of time limit for the conversation are greatly reduced due to facility to store the voice messages the hard disk on-line (Present hard disks have capacity to store data in gigabytes). The machine was successfully developed and tested. This paper also explores the applications where this machine can be optimally utilised.
Business, Computer Science, Engineering
1999
1
9
The Telephone Answering Service
A survey of Massachusetts pediatricians and general practitioners and of telephone answering services indicated widespread use of the telephone answering service by physicians, but with some important differences between what physicians expect and what the services said they do. The importance of telephone communication is of such importance to practitioners that they should be as critical of their utilization of the answering service as of any other therapeutic tool.
Medicine
1972
1
10
Automatic Telephone Answering Machine
An automatic telephone answering machine or system is an electronic device that answers automatically to an incoming telephone call and plays a prerecorded message and is capable of recording a message the caller want to leave. These systems include message recording system having remote acess to message playback, automatic dialing, equipment to receive an alarm, automatic data entry-answering systems and other common telephone devices being used along with modem equipments. The microcontroller typically controls a number of peripherals, components of the answering machine such as an LCD or LED display, an indicator light for recording and playback options, a DTMF receiver and an audio controller. A telephone answering machine must be capble of being remotely activated consisting of:  A switch deciding the mode of operation either automatic or normal mode.  Provison for receiving the calls automatically when in automatic mode.  Provison for recording the message to be deliverd to the incoming user and also to record his mesage  Storage for the message  Microcontoller to deliver control signal as per the mode of operation Commonly used telephone answering devices comprises of a number of features which allow a user to examine the presence of a call, seize calls, play back recorded voice messages, record an announcement etc. Triggering of a telephone answering machine done by counting the incoming ring signals and when the count surpass a preset number set by the user. The machine is programmed in such a way that if the user does not attain his telephone within a specified time period which is the function of number of ring signals, the call is automaticlly answered and a message is palyed back to the caller as well as asks him to leave a message. KEY WORDS: Answering machine, Answering system, Speech compression, ADPCM, Encoding, Decoding
Computer Science
2010
0

Top 10 cited authors

#AuthorPapers countCitation Count
1
1
46
2
1
28
3
1
28
4
1
28
5
1
28
6
1
27
7
1
27
8
1
27
9
1
27
10
1
27

Science papers by Year

Clinical Trials

  • Researches Count 0
  • Ongoing Studies 0
  • Total Enrollment

Case Studies

#TitleDescriptionPDFYearSource Ranking
1
Outsourcing Your Telephone Answering Service - A Case Study
Jan 24, 2020 — You could leave the call to go to voicemail and return the call later. But what if the caller is a prospective client and they don't leave a ...
no
2020
0
2
Lymm beauty salon: A SMARTstrat telephone answering case ...
Mar 15, 2019 — Luxe Beauty in Lymm, Cheshire enjoyed increased profits in December 2018 because they didn't miss a single telephone enquiry.
no
2019
0
3
Standish Energy: A SMARTstrat telephone answering and ...
Aug 23, 2019 — Standish Energy: A SMARTstrat telephone answering and business support case study · Answering calls from potential new customers as Standish ...Lymm beauty salon: A SMARTstrat telephone answering case ...https://smartstrat.co.uk › lymm-beauty-salon-case-studyhttps://smartstrat.co.uk › lymm-beauty-salon-case-study
no
2019
0
4
Case Study: Telephone Answering Service for IT company
Jan 18, 2018 — Our client is a supply chain technology company. They decided to outsource their clients' first contact point to us in 2013.
no
2018
0
5
Case study: Security systems company - Telephone Answering
Apr 28, 2017 — Gemini Security Solutions is a security systems installer and maintenance provider. Client since: May 2008. The issue.
no
2017
0
6
Telephone Answering Services for Design + Marketing Agencies
Jul 20, 2017 — Telephone Answering Services for Design + Marketing Agencies: A Case Study · Calls are answered whilst she is in client meetings or networking ...
no
2017
0
7
Case Study: Aesthetics Clinic - Telephone Answering
no
0
8
Case study: Bespoke Will writing company - Telephone Answering
While he is with clients or busy writing wills, he doesn't want to be disturbed by telephone calls. He doesn't feel it is good practice to have clients and ...
no
0
9
Case Study: Digital Marketing Agency - Telephone Answering
Client since: January 2016. SF Digital Studios are a digital marketing company and are one of the few certified Google partners in Bedfordshire.
no
0
10
Milton Keynes Solicitors - Telephone Answering Service
no
0

Experts

Twitter

#NameDescriptionFollowersFollowingLocation
1
Professional Call Minders
UK office based team in Worcester, Worcestershire. Telephone answering. Medical VA. Diary management. Service desk support. Email Management and more...
5 304
5 436
Based in Worcester, Nationwide
2
BlueSquare Answering
Blue Square Telephone Answering ~ Your personal Call Answering & Virtual PA Services supporting your business! Find out more at http://t.co/ZjKoJ8dtIm
4 230
6 083
UK, England, Scotland, Wales
3
Virtual Bus. Centre
The Virtual Business Centre - Telephone Answering, Telemarketing, and Virtual PA services, #SBS winner & stato tel: 08080 510866
4 079
4 872
Wiltshire, UK
4
Wendy Norman
Specialist business support and telephone answering service for private healthcare professionals. https://t.co/q4H8rjybqn
1 883
1 883
Norwich
5
Message Link OOH Call Support
24/7/365 Telephone Answering Services, ranging from simple overflow daytime messages to complex out of hours call outs
1 318
1 065
Gloucester, UK
6
PA Answer
Award-winning telephone answering service, here to help you focus on what's important - running your business. 0333 800 0085
762
539
Ely, Cambridgeshire
7
nCall - Professional Telephone Answering Software
Software for Telephone Answering Services for Virtual Receptions and Call Answering services the world over. 🇺🇸 +1 617-307-1737 🇬🇧 01993 402011
526
587
UK
8
Shelleyftr
I am MD of the best Telephone Answering Service in the World! Also I the founder of http://t.co/gvkoDfNTQn, the only online newspaper reporting the happy news
509
477
Crawley, England
9
Ansaphone Service
Preferred Telephone Answering Service vendor for @thinkhomecare. Working with our clients to enhance their brand and their customer's experience
431
1 491
Quincy, MA
10
LivePhoneAnswer
Providing 24/7 live telephone answering services since 1974. We offer virtual receptionist services, bilingual #agents and other #answeringservice features
341
261
United States

Youtube Channels

#NameDescriptionReg DateViewsCountry
1
We are Soup Creative. A small but perfectly formed team of creative wavemakers who are passionate about all things film and animation and the clever digital marketing of the stories we produce, whether that’s for TV or online. As designers and cinematographers, we love the great outdoors and good old-fashioned fresh air. The opportunity to combine both, makes for great watching…. We’ve made big waves with our videos and animations for many companies, across a range industries, including the leading international infrastructure group Balfour Beatty; family holiday experts, Hoeseasons; the historic and suitably green University of Chester; and the leading telephone answering service, Moneypenny to name a few.
Sun, 1 Sep 2013
76 949
United Kingdom
2
INTERCEPT offers a wide range of flexible programs that can be customized to fit your needs, answering all your calls 24/7. With INTERCEPT's experienced Telephone Service Representatives we provide call confirmation services that are flexible and inclusive in order to satisfy all your notification needs: Wireless - iPhone, BlackBerry, cell phone, PDA, etc. Pagers - text, two-way, digital Email - outbound & inbound Telephones - 24/7 Fax - scheduled or on demand Telephone Service Representatives managing calls that require a verification process will: Qualify each call as an ER or Non-ER Execute scripted relay instructions View all historical information Ensure message delivery Services: Telephone Answering Service Business Solutions Emergency Dispatch Medical Solutions Virtual Office Voice Mail Service Web-based Services Whistle-blower hotline (239) 498-3200 • 12290 Tree line Ave Fort Myers, FL 33913
Sun, 13 Jul 2014
33 307
3
http://virtual-answering-service.com/ http://www.clinicanswer.co.uk/ Clinic Answer are more than just a telephone answering service. In 2014 we were named the ‘most loved telephone answering service in the UK’ by thebestof.co.uk – the online directory of the UK’s best businesses. And that’s because we make your patients feel cared-for and looked-after. We manage the online diaries of all our clinics. We book in appointments, send out reminders, and reschedule cancellations at your convenience, if we can. We make sure you never miss out on calls from new patients again. Our clients have watched as their client lists grow bigger and their clinics run more efficiently. All our clients receive their own personalised team of dedicated PAs, all fully conversant with your clinic, your expertise, and your diary. You’ll wonder how you managed without us. http://virtual-answering-service.com/ http://www.clinicanswer.co.uk/
Mon, 8 Dec 2014
17 780
4
Headquartered in Carencro, LA, DexComm offers telephone answering, medical answering, virtual receptionist, and call center services on the behalf of businesses across the United States. Our telephone answering component is customizable to fit any industry specifications, while our call center services feature a range of options, including appointment scheduling and outbound marketing support. Medical answering services feature HIPPA-compliant training courses taught by our registered in-house nurses. Our virtual receptionist services are ideal for smaller businesses or businesses that may not be able to afford full-time in-house receptionists.
Mon, 28 Feb 2011
12 079
United States
5
nSolve are the proud developers of nCall - the comprehensive Telephone Answering Service software package. nCall has been helping small to medium sized answering services, virtual receptions and inbound call centres around the world increase efficiency and client satisfaction for the past 15 years. Whether you're looking to start an answering service from scratch or simply change software providers, the dedicated team at nSolve would be happy to hear from you. Email: [email protected] Tel (US): +1 617-307-1737 Tel (UK): 01993 402011 https://www.nsolve.com Founded in 1998 Specialties Telephone Answering Service Software, Answering Service Software, Software development, Virtual Reception Software, Call Handling Software, Inbound Call Centre Software, and Live Answering Software
Thu, 26 May 2011
10 259
United Kingdom