Technical Support

Summary

  • 14 300 Companies
  • 38 Patents
  • 317 Use Cases
  • 116 Case Studies
  • 500 Science Papers
  • $107 506 362 Total Funding

Companies

#Organisation NameIndustriesHeadquarterDescriptionFounded YearCompany TypeNum of Employees
1
-
Eagan, MN
Stream Global Services is a premium business process outsource (BPO) service provider specializing in customer relationship management solutions including sales, customer care, technical support and back office for Fortune 1000 companies. Stream is the provider of choice to some of the world’s leading technology, computing, telecommunications, retail, entertainment/media, healthcare and financial services companies. Our service programs are delivered through a set of standardized best practices and sophisticated technologies by a highly skilled workforce of 40,000+ employees in 57 service centers in 22 countries supporting 35 languages. Stream continues to expand its global presence and service offerings to increase revenue, improve operational efficiencies and drive brand loyalty for our clients. To learn more about us and our complete service offering, please visit us at www.stream.com. Find us on Twitter: @streamglobalser, @jobsatstream and Facebook: facebook.com/streamglobalservices.
1993
Privately Held
4 024
2
Telecom
Durban, KwaZulu Natal
CCI is Africa’s leading international and domestic business process outsourcer or BPO, providing outsourced customer contact services for clients all over the world. From our state-of-the-art call centre’s our teams provide BPO services to domestic & international clients that include sales, customer service, webchat, Level 1 & 2 technical support, collections, retention, translation and blended multi-channel contact centre engagement. We work with clients to improve core KPI’s which range from CSAT, NPS, Conversion & Retention rates, First Call Resolution (FCR) & AHT. CCI supports some of the world’s leading brands, in mobile, fixed line, broadband, technology, telecommunications, media, energy, utilities, insurance, retail, e-commerce , travel & leisure & financial services. CCI have service delivery centers in Durban & Johannesburg in South Africa & multiple sites in Nairobi Kenya. Mark Chana is the Managing Director of CCI South Africa, and he is also Chief Operating Officer of CCI Global.
2005
Privately Held
2 023
3
Telecom
France
ANOVO provides after-sales support solutions for high-tech products – from their sale through to ownership and disposal. Our 20 years of experience with leading operators, manufacturers and retailers enables ANOVO to deliver innovative and effective solutions for a wide range of technology products ranging from mobile phones, laptops, set top boxes, GPS devices and gadgets. Why are we important for the world? ANOVO is a leading European and Latin American provider of best-in-class solutions delivered by a dedicated, highly specialised team and supported by cutting-edge technology. The solutions offer a complete repair and refurbishment process including eco-friendly disposal, technical support and regeneration processes that extend the lifecycle of electronic devices. Through continuous process improvements ANOVO has developed best practices to add value to its customers’ business by helping them increase cash flow, raise customer satisfaction, and improve process efficiency. If you are interested in more information about individual end-solutions, please visit our website: www.anovo.com
1987
Public Company
1 613
4
Marketing and Advertising
Hyderabad, Telangana
MediaMint drives EPIC performance for publishers, agencies, and technology platform clients looking to scale. Clients benefit from leveraging our full-service digital marketing and technology operations expertise to capture value across business-critical functions. We work as an extension of your team to execute the day-to-day activities across Ad Operations, Creative Production, Technical Support, Data Analytics, Customer Experience, Billing Operations, and more. MediaMint takes a data and metrics-driven approach to performance management and continuous improvement that delivers EPIC results. #BeEPIC with MediaMint
2010
Privately Held
1 264
5
Information Technology
San Marcos, TX
teleNetwork is a leading provider of outsourced customer service, technical support, and sales enablement solutions for technology products and services. teleNetwork helps some of the largest and most successful companies in telecommunications, web hosting, cloud computing, managed services, OEM, and technology design and implement highly successful customer care strategies. Using a 100% U.S. based workforce, teleNetwork employees provide support and care to consumers, SMB, and enterprise customers. teleNetwork services have helped clients improve their customer experience, reduce operational costs, decrease churn, and improve customer satisfaction.
1993
Privately Held
700
6
-
Casablanca, Grand Casablanca
Created in may 25, 2005. Total Call is 100% owned by Iliad (FREE) Group, third largest ISP in France. Total Call operates à 1000 seats facilities, located in Casablanca. We provide a multi-channel services; costumer acquisition, customer care, Back-office, Help-desk, Technical support, logistics, debt collection. Channels : Phone, Email, Fax, Mail, Chat
2005
Privately Held
559
7
Telecom
Montreal
For over 15 years, Gexel aims at developing strategic partnerships and collaborations with its clients. Our consultative approach is based on analyzing and understanding not only your business needs but also those of your clients. We use our expertise and the feedback collected from our agents to continuously improve our services. We are the client experience specialists. Whether it is for inbound calls (customer service and technical support), outbound calls (sales) or consulting services, our French and/or English services will be adapted to your needs while helping you achieve your goals. Furthermore, through our eMerge platform – a cost-effective, automated solution that allows you to instantly reach a targeted group of people and treat responses in real time in a flexible and efficient way – we offer you to communicate through several media such as: residential or mobile phone, text message or email. We customize our approach to suit your business model.
1998
Privately Held
491
8
Outsourcing
Kansas City, Missouri
Connect with USA 800, the largest employee owned Contact Center BPO in the United States. Our mission is to make every contact count - recognizing that every customer interaction is an opportunity to grow our client’s business while creating a more loyal customer relationship. Being employee-owned, we care about success. Yours and ours. With over 40 years experience in managing customer care, sales, and technical support calls, we have been able to demonstrate higher than average results, both top and bottom line, for a multitude of leading companies across a variety of industries. For us, it means double-digit growth year after year. So peruse our site to learn more about our call center services and how we can help your company achieve the same level of success.
1976
Privately Held
458
9
Information Technology
Colorado Springs, CO
In 1989, HDI became the first professional association created for the technical support industry. Since then, HDI has remained the source for professional development by offering resources to promote organization-wide success through exceptional customer service. We do this by: • Facilitating collaboration and networking • Hosting acclaimed conferences and events • Producing renowned publications and research • Certifying and training thousands of professionals each year
1989
Public Company
451
10
-
Mumbai, Maharashtra
MMS Maritime (India) Pvt. Ltd was established in 2001 to support the MMS Group in Japan for employing high quality Indian senior personnel and to maintain a dedicated pool of seafarers for tanker operations. It was the second recruiting agency in India to be launched with full Japanese capital. MMS Maritime (India) Pvt Ltd came into being in October 2001. In November, 2007, it was further renamed as “MMS Maritime India Pvt. Ltd. as it was transformed into a “Technical Support Center” along with being a manning company. The same year, we also opened our office in New Delhi for better penetration and recruit capable seafarers from the northern part of the country and made our reach beyond Mumbai. There were 9 tank vessels and a bare handful of officers when MMSI started its operations. It was those officers who have exhibited their loyalty towards the company over the previous establishment and entirely supported the company in building up its system. These officers have been the backbone of our company and we at MMSI express our heartfelt gratitude to those who have been with the company since then. We have over 50 years of experience, with over 10 years in shipping industry recruitment and training. We therefore have a clear understanding of the industry and the technological and regulatory environment in which we operate.
2001
Privately Held
345

Patents

#NumberTitleAbstractDateKindAssigneeInventor
1
10 652 109
Providing machine learning assistance for technical support
In some examples, after a client system encounters a problem, a technical support specialist may connect to the client system via a console. The console may display a graphical representation of a client system that includes a plurality of components. The console may execute a machine learning module to determine one or more potential solutions to the particular problem. Each solution of the one or more solutions may correspond to a previously resolved problem that is similar to the particular problem and may have an associated confidence level determined based on: a similarity of the particular problem to the previously resolved problem, a similarity of the plurality of components to a second plurality of components included in a second client system associated with the previously resolved problem, a similarity of a network topology of the client system to a second network topology of the second client system.
B1
Dell Products L. P.
Smita Kapil, Parminder Singh Sethi, Mohith Shanthigodu, Durai Singh, Vivekananda Hegde, Elanjelian V
2
10 282 701
Web-based technical issue assignments based on technical support groups having handled a highest number of technical requests
An embodiment relates generally to a method of providing visibility in technical support. The method includes providing for a plurality of technical groups, each group specializing in a technical area and is comprised of a plurality of senior and junior members. The method also includes receiving a technical issue from a user to be resolved by a selected technical group of the plurality of technical groups and providing access to the user in a process of resolving the technical issue by the selected technical group.
B2
Red Hat, Inc.
Martin Messer
3
10 176 239
Automation-assisted curation of technical support information
A system is disclosed for automation-assisted curation of technical information from technical support tickets into a technical information knowledge base. In one example, a method includes mapping information from a plurality of fields of a support ticket in a technical support reporting tool to a plurality of corresponding fields of a structured information file. The method further includes rendering the structured information file in a user-editable format in a user interface; saving user inputs to the structured information file, thereby generating a curated structured information file that incorporates the mapped information and the user inputs; and saving the curated structured information file to a searchable technical support information data store.
B2
International Business Machines Corporation
Benjamin I. Rubinger
4
10 049 102
Method and system for providing semantics based technical support
Disclosed is a system for providing semantics based technical support to a user. A keyword extraction module extracts a set of keywords from a plurality of knowledge content and a plurality of bug content. A matrix generation module generates a keyword-content matrix comprising a similarity score computed for each keyword corresponding to each knowledge content. The matrix generation module further decomposes the keyword-content matrix into one or more sub-matrices. A vector coordinates identification module determines a first set of vector coordinates for each knowledge content of the plurality of knowledge content and a second set of vector coordinates for a bug-query received from a user in real-time. A similarity measure module computes a cosine similarity measure of the bug-query with each knowledge content to identify at least one knowledge content relevant to the bug-query. The knowledge identification module further provides the at least one knowledge content to the user.
B2
Shiva Sholayyappan, Satya Sai Prakash K, Sekhar Ramaraju, Simy Chacko, Dhanyamraju S U M Prasad
5
9 940 582
Intelligent problem tracking electronic system for optimizing technical support
Embodiments of the present invention address deficiencies of the art in respect to technical support management and provide a novel and non-obvious method, system and computer program product for intelligent problem tracking to optimize technical support. In an embodiment of the invention, a method for intelligent problem tracking can include receiving recorded information of tracked end user behavior collected in an end user computing system while the end user addresses a problem in the end user computing system, determining a level of technical sophistication of the user based upon the recorded information, selecting a technical support level corresponding to the determined level of technical sophistication of the user, and transmitting a resolution to the problem in a message to the end user computing system commensurate with the selected technical support level.
B2
International Business Machines Corporation
Moises Cases, Bhyrav M. Mutnury, Paul A. Boothe
6
9 929 881
Network-based platform for providing customer technical support
A technical support system includes a problems data store storing a problem information related to a plurality of problems identified in response to other reported incidents, a problem search module configured to search the problem information based on one or more key words to determine problem information that is relevant to the one or more key words and that is applicable to a general population of computer systems, and a problem filter module configured to filter the determined problem information based on the parameters associated with the end-user's computer system configuration to determine problem information that is specific to the end-user's computer system. A method for providing technical support to an end user includes receiving system-specific parameters characterizing a hardware and software configuration of the end user's computer system, determining one or more possible causes of a problem exhibited by the specified end user's computer system by searching a set of problem information related to one or more problems reported in other incidents, and filtering the one or more determined possible causes based on the system-specific parameters to derive one or more targeted possible causes specific to the specified end user's computer system configuration.
B2
Troppus Software Corporation
John W Fisher, Jr.
7
9 842 295
Technical support agent and technical support service delivery platform
An embodiment of a method for providing technical support service includes generating a plurality of problem resolutions that are determined to resolve an identified technical problem; attributing weights to each of said plurality of problem resolutions according to frequency of use; and in response to a request to resolve said identified problem, selecting a problem resolution from among said plurality of problem resolutions based at least in part on said attributed weights.
B2
TROPPUS SOFTWARE CORPORATION
John W. Fisher, Jr.
8
9 697 013
Systems and methods for providing technical support and exporting diagnostic data
Systems and methods for providing technical support and exporting diagnostic data. In some embodiments, an Information Handling System (IHS) includes a processor; and a memory coupled to the processor, the memory having program instructions stored thereon that, upon execution by the processor, cause the IHS to: identify a video failure in response to executing a Basic I/O System (BIOS)/Unified Extensible Firmware Interface (UEFI) diagnostics routine prior to the booting of a main Operating System (OS), where the video failure renders the IHS incapable of providing a video interface; and in response to the identification, provide an audio interface to a user, where the audio interface enables the user to perform a troubleshooting operation in the absence of the video interface.
B2
Dell Products, L.P.
Yuan-Chang Lo, Philip M. Seibert, Erin Lane Price, Carlton A. Andrews, Frank Quintanilla, III, Todd Erick Swierk, Charles D. Robison, Jr.
9
9 680 939
Maintaining technical support continuity across system restarts and multiple operating systems
Embodiments of systems and methods for systems and methods for maintaining technical support continuity across system restarts and multiple operating systems are described herein. In an embodiment, a method may include receiving a request to initiate a user support session. Additionally, the method may include receiving a unique identifier associated with a device to be contacted during the user support session. The method may also include establishing a user support session in association with the unique identifier. The unique identifier may be a hardware identification tag, a system-specific service tag, or the like.
B2
Dell Products, L.P.
Philip M. Seibert, Gary Douglas Huber, Carlton A. Andrews, Todd Swierk
10
9 495 666
End-user portal system for remote technical support
A controller provides information regarding end-user dictated content for a plurality of technical support topics to an end-user device prior to the controller receiving any indication of specific technical support required by the end-user. Additionally, the controller provides information regarding available automated technical support to the end-user device prior to the controller receiving any indication of specific technical support required by the end-user. The end-user device provides an indication of selection of at least a portion of the either the information regarding end-user dictated content for a plurality of technical support topics or the information regarding available automated technical support. By providing such information prior to receiving any indication of the specific technical support required by the end-user, the likelihood that the end-user can successfully resolve his/her issue without further intervention is increased.
B2
Accenture Global Services Limited
William C. Hall, Michael P. Duffy, Roy Vera, Xingxin Liu

Patents by Year

Inventors

Assignees

Assignees

Science

Data limited by 2021

Top 10 cited papers

#Paper TitlePaper AbstractAuthorsFields of StudyYearCitation Count
1
NICE DSU Technical Support Document 2: A Generalised Linear Modelling Framework for Pairwise and Network Meta-Analysis of Randomised Controlled Trials
General rights This document is made available in accordance with publisher policies. Please cite only the published version using the reference above. Full terms of use are available: Explore Bristol Research is a digital archive and the intention is that deposited content should not be removed. However, if you believe that this version of the work breaches copyright law please contact [email protected] and include the following information in your message: • Your contact details • Bibliographic details for the item, including a URL • An outline of the nature of the complaint On receipt of your message the Open Access Team will immediately investigate your claim, make an initial judgement of the validity of the claim and, where appropriate, withdraw the item in question from public view. The NICE Guide to the Methods of Technology Appraisal i is a regularly updated document that provides an overview of the key principles and methods of health technology assessment and appraisal for use in NICE appraisals. The Methods Guide does not provide detailed advice on how to implement and apply the methods it describes. This DSU series of Technical Support Documents (TSDs) is intended to complement the Methods Guide by providing detailed information on how to implement specific methods. The TSDs provide a review of the current state of the art in each topic area, and make clear recommendations on the implementation of methods and reporting standards where it is appropriate to do so. They aim to provide assistance to all those involved in submitting or critiquing evidence as part of NICE Technology Appraisals, whether manufacturers, assessment groups or any other stakeholder type. We recognise that there are areas of uncertainty, controversy and rapid development. It is our intention that such areas are indicated in the TSDs. All TSDs are extensively peer reviewed prior to publication (the names of peer reviewers appear in the acknowledgements for each document). Nevertheless, the responsibility for each TSD lies with the authors and we welcome any constructive feedback on the content or suggestions for further guides. Please be aware that whilst the DSU is funded by NICE, these documents do not constitute formal NICE guidance or policy. Excellence (NICE) through its Decision Support Unit. The views, and any errors or omissions, expressed in this document are of the author only. NICE may take account of part or all of this document if it considers it appropriate, but …
Medicine, Computer Science
2011
526
2
Technical Support Document for Water Quality-based Toxics Control
The purpose of this revised Technical Support Document (TSD) for Water Quality-based Toxics Control is to provide the most current procedural recommendations and guidance for identifying, analyzing, and controlling adverse water quality impacts caused by toxic discharges to the surface waters of the United States. The original TSD was published in September 1985. Since then, the Clean Water Act (CWA) was amended in 1987 with an emphasis on controlling toxic pollutants. New policies and regulations have been promulgated and a vast amount of knowledge and experienced has been gained in controlling toxic pollutants. Because of these changes, EPA revised and updated the TSD. NOTE: Changes made to this document reflect corrections of typographical errors and the following update of the interim guidance on criteria for metals: The Agency has issued “Interim Guidance Interpretation and Implementation Aquatic Life Criteria for Metals.” The interim guidance supersedes criteria document statements expressing criteria in terms of a acid soluble analytical method and also the metals discusses of Section 5.7.3. The availability of this document appeared in the June 5, 1992 Federal Register (Vol. 57, No. 109, pg. 24407).
Environmental Science
1991
425
3
The Role of Knowledge Repositories in Technical Support Environments: Speed Versus Learning in User Performance
Knowledge repositories are commonly used by technical support analysts in call center environments as a way of capturing and reusing solutions to common problems, and are generally expected to improve service quality, reduce costs, and enhance analyst learning. This study investigates why technical support analysts seek out and access knowledge from these repositories, as opposed to more traditional sources of such knowledge--colleagues and manuals. Focusing on the demand for--rather than supply of--knowledge in organizations, our research elaborates the role played by analysts' learning orientation, perceived work demands, and risk aversion in predicting their knowledge sourcing behavior. Our results include several counterintuitive findings that suggest there is not very much learning going on via technical support knowledge repositories. Analysts seem to be focused on finding recipes for solving customers' problems rather than building a better understanding of the products they support. Implications for research and practice highlight the need for more effective technologies to speed searches, the utility of a formal and visible mechanism for validating knowledge, and the inherent tension between efficiency and learning in these environments.
Business, Computer Science
2006
178
4
NICE DSU Technical Support Document 1: Introduction to Evidence Synthesis for Decision Making
The NICE Guide to the Methods of Technology Appraisal i is a regularly updated document that provides an overview of the key principles and methods of health technology assessment and appraisal for use in NICE appraisals. The Methods Guide does not provide detailed advice on how to implement and apply the methods it describes. This DSU series of Technical Support Documents (TSDs) is intended to complement the Methods Guide by providing detailed information on how to implement specific methods. The TSDs provide a review of the current state of the art in each topic area, and make clear recommendations on the implementation of methods and reporting standards where it is appropriate to do so. They aim to provide assistance to all those involved in submitting or critiquing evidence as part of NICE Technology Appraisals, whether manufacturers, assessment groups or any other stakeholder type. We recognise that there are areas of uncertainty, controversy and rapid development. It is our intention that such areas are indicated in the TSDs. All TSDs are extensively peer reviewed prior to publication (the names of peer reviewers appear in the acknowledgements for each document). Nevertheless, the responsibility for each TSD lies with the authors and we welcome any constructive feedback on the content or suggestions for further guides. Please be aware that whilst the DSU is funded by NICE, these documents do not constitute formal NICE guidance or policy. Excellence (NICE) through its Decision Support Unit. The views, and any errors or omissions, expressed in this document are of the authors only. NICE may take account of part or all of this document if it considers it appropriate, but it is not bound to do so. This document serves as a brief introduction and orientation to the series of Technical Support Documents on Evidence Synthesis. It describes (Section 2) the overall analytic approach to evidence synthesis, in terms of separate models for the " baseline " , that represents the natural history in the specified target population under a standard comparator, and the model for the treatment effects relative to that standard. It then clarifies the impact of the decision making context on synthesis methodology. It concludes that, in order for the estimates of treatment effects to be appropriate for cost-effectiveness analysis and comparative effectiveness research alike (and indeed for any scientific enquiry into the relative efficacy of medical interventions), the decision maker should restrict the …
Medicine, Computer Science
2011
126
5
Technical support for European action to reducing Greenhouse Gas Emissions from international maritime transport
Technical support for European action to reducing Greenhouse Gas Emissions from international maritime transport
History, Environmental Science
2010
116
6
Using case-based retrieval for customer technical support
Cascade, a case-based interactive system that helps technical support engineers solve the problems of customers whose hardware or software has stopped working, is discussed. Cascade has a case library of failures of VMS device drivers and suggests solutions to new failures. The system uses validated retrieval to address aspects of failure recovery that are specific to help desks. Cascade's implementation, which was accomplished by developing a seed case base, a knowledge base containing knowledge about similarities between surface-feature values, and a validation model containing the necessary probes and knowledge about them, is described.<>
Computer Science
1992
115
7
The Effects of Customers' Mobile Experience and Technical Support on the Intention to Use Mobile Banking
While mobile banking has become an integral part of banking activities, it has also caused systems-related stress and consequent distrust among mobile banking users. This study looks into the phenomenon of technology adoption for mobile banking users and identifies potential factors that nurture positive intentions toward mobile banking usage. It examines the effects of a customer's mobile experience and technical support on mobile banking acceptance and explains how some variables affect this intention. After a literature review, the method of empirical analysis using a structured questionnaire is developed. Hierarchical Moderated Regression Analyses (HMRA) is used to examine the model. We find that mobile experience and technical support tend to strengthen the relationship between technological characteristics and a customer's intention to use the mobile technology.
Medicine, Business, Computer Science
2009
109
8
Knowledge and Productivity in Technical Support Work
In this paper, we examine the process of technical support work and the role of knowledge in enhancing the productivity of such work. We develop the concepts of problem-solving tasks and moves to describe technical support work, while using call resolution time and problem escalation as measures of productivity. Using hierarchical log-linear modeling, we establish the link between problem-solving moves and productivity. We find that the mix of moves exercised in technical support strongly depends on the formulation of tasks by those requesting support. Because the formulation of tasks is performed by users, knowledge management initiatives must target users as well as support providers to have the desired impact on productivity.
Computer Science
2003
108
9
Knowledge transfer processes for different experience levels of knowledge recipients at an offshore technical support center
Purpose – This paper aims to focus on the relationships between the levels of knowledge and the type of knowledge transfer approaches, and the relationships between the types of knowledge and the knowledge transfer approaches which were adopted in a study of knowledge transfer from a US‐based technical support center to an offshore support center in China.Design/methodology/approach – The research was conducted as an interpretive case study. Three techniques (i.e. document review, participant observation, and semi‐structured interviews) were employed for data collection in the field.Findings – The findings indicate that the lower the level of recipient absorptive and retentive capacity, the more difficulty the recipient will have in acquiring tacit and complex types of knowledge, and the more formal structured knowledge transfer approach the recipient will need to adopt. The results identify that “structured transfer stages” was used by novices to transfer embrained and encoded knowledge, while “unstructu...
Engineering, Business, Computer Science
2010
78
10
Achieving safety: a field study of boundary objects in aircraft technical support
Boundary objects are a critical, but understudied, theoretical construct in CSCW. Through a field study of aircraft technical support, we examined the role of boundary objects in the "achievement of safety" by service engineers. The resolution process of repair requests was captured in two compound boundary objects. These crystallizations did not manifest a static interpretation, but instead were continually re-interpreted in light of meta-negotiations. This suggests design implications for organizational memory systems which can more fluidly represent the meta-negotiations surrounding boundary objects.
Computer Science
2002
74

Top 10 cited authors

#AuthorPapers countCitation Count
1
7
956
2
7
956
3
5
752
4
4
715
5
1
425
6
1
425
7
1
425
8
1
425
9
1
425
10
1
425

Science papers by Year

Clinical Trials

  • Researches Count 0
  • Ongoing Studies 0
  • Total Enrollment

Clinical Trials

#TitleConditionsInterventionsEnrollmentYearLocations
1
Evaluation of Effectiveness for Connected Network for EMS Comprehensive Technical-support Using Artificial Intelligence (CONNECT-AI) System by Community Intervention: A Prospective Crossover Interventional Study
Emergency Patient Transported by Ambulance
CONNECT AI system group
10 000
2021
Yonsei University

Trends

#LinkTrendsRank
1
308 923

Use Cases

#TopicPaper TitleYearFields of studyCitationsUse CaseAuthors
1
Technical Support
192:oral Contextualizing technical support for priority setting of health workforce interventions in chad, democratic republic of Congo, Mali, Niger and Nigeria
2022
0
priority setting of health workforce interventions in chad, democratic republic of congo, mali, niger and nigeria
2
Technical Support
A study of technical support for artificial intelligence systems applied to knowledge management systems
2022
0
artificial intelligence systems applied to knowledge management systems
3
Technical Support
The concept, indicators and criteria of risk tolerance of the system of material and technical support to the combat readiness of the armed forces
2022
0
the combat readiness of the armed forces
4
Technical Support
Analysis of the existing legal, regulatory and technical support for the prevention of environmental emergencies at gas pipeline facilities in Uzbekistan
2021
Physics, Business
0
the prevention of environmental emergencies at gas pipeline facilities in uzbekistan
5
Technical Support
Assessment of technical support for dairy industry in agricultural enterprises
2021
Physics, Business, Economics, Agricultural And Food Sciences
0
dairy industry in agricultural enterprises
6
Technical Support
A Technical Support to Enrich Existing Software Development Courses, with the Additional Topic of Secure Coding
2021
Computer Science
0
enrich existing software development courses, with the additional topic of secure coding
7
Technical Support
Calculated assessment of the impact of geometric deviations from the design on the parameters of mechanical safety of building metal structures within the framework of scientific and technical support for construction
2021
Engineering, Computer Science
0
construction
8
Technical Support
Comprehensive technical support for safe mining in ultra-close coal seams: A case study
2021
Geology, Environmental Science
2
safe mining in ultra-close coal seams: a case study
9
Technical Support
Development of Diagnostic Tests Provides Technical Support for the Control of African Swine Fever
2021
Medicine
5
the control of african swine fever
10
Technical Support
DEVELOPMENT OF TECHNICAL SUPPORT FOR MONITORING THE OPERABILITY OF THE LOOM
2021
0
monitoring the operability of the loom

Case Studies

#TitleDescriptionPDFYearSource Ranking
1
Deming's Theory for Technical Support Clerk Case Study
Jan 24, 2021 — The paper studies the case of a technical support clerk, proposes an analysis based on the Deming theory and develops a plan to improve the ...
no
2021
160
2
icon-case-study-multilingual-technical-support-bpo-contact ...
Apr 22, 2020 — ICON COMMUNICATION CENTRES s.r.o.. Helen Hickin - CEO; Křižíkova 237/36A 186 00 Prague 8, Karlín Czech Republic; Main ...
no
2020
0
3
VIRTUAL REALITY TO SUPPORT TECHNICAL KNOWLEDGE ...
by E Cantatore · 2020 · Cited by 7 — Digitalization and interactivity of reality in Augmented and Virtual Environments represent the synergic union between current.
no
2020
620
4
Virtual Reality to Support Technical Knowledge in Cultural ...
by E Cantatore · 2020 · Cited by 7 — The Case Study of Cryptoporticus in the Archaeological Site of Egnatia (italy). Cantatore, E. ;; Lasorella, M. ;; Fatiguso, F.
no
2020
1 820
5
Case Study: Balfour Beatty Technical Support Training
Jul 11, 2019 — Case Study: Balfour Beatty Technical Support Training ... As a tier 1 approved supplier for their surveying equipment, Opti-cal work closely with ...
no
2019
10
6
Case Study: Technical Support - Global Network of Sex Work ...
Sep 11, 2019 — This case study focuses on the technical support provided to regional sex worker-led networks from 2016, focusing on APNSW, ASWA and SWAN. It ...
no
2019
10
7
lspi's technical support critical to customer site planning
Jul 23, 2018 — Our in-house engineers not only bring a wealth of experience, but also the flexibility and creativity to innovate new solutions to ...
no
2018
10
8
A cognitive system for business and technical support - IEEE ...
May 20, 2017 — The standard method to build cognitive systems involves collecting the user questions, collecting and curating the domain knowledge, creating ...
no
2017
1 430
9
Assessing Risk of the Technical Support Department Case ...
by JF Delgadillo · 2017 — objetivos pueden tener diferentes aspectos (financieros, salud y seguridad, entre otros) y pueden aplicarse a diferentes niveles.
yes
2017
1 430
10
Case study | Outsourcing Programming Technical IT Support
Feb 21, 2017 — Through helpful circumstance research, it is possible for you to to highlight all of your successes in the way intended to make your great ...
no
2017
0

Experts

Twitter

#NameDescriptionFollowersFollowingLocation
1
Borderlands
Official Twitter for #Borderlands, created by @GearboxOfficial, published by @2K. For technical support, visit https://t.co/pS1MwN2I3o
1 487 001
45
Pandora
2
Rockstar Support
Official Rockstar Games technical support on Twitter. Also check out the Rockstar Support website for help and answers.
748 465
1
New York, NY
3
Origin
Official Origin Twitter account. For technical support, please follow @EAHelp or visit https://t.co/a5zpZI7nhk.
715 536
58
-
4
Microsoft Surface
Microsoft Surface: #OriginalByDesign devices designed to keep you in the flow of life. For technical support, tweet @MicrosoftHelps
581 971
701
Redmond, WA
5
Indeed
Indeed's mission is to Help People Get Jobs. For technical support: @IndeedSupport
260 827
1 414
US
6
Xbox Canada
The official Twitter profile of Xbox Canada. For all Technical Support issues, please reach out to @XboxSupport
197 261
242
Canada
7
FATSHARK 🦈
Game Developer behind #Warhammer @VermintideGame, @Darktide40K #LeadAndGold, #WarOfTheRoses, and more. For technical support: https://t.co/Pg0rxNXCTb
167 533
114
Stockholm, Sweden
8
Halfbrick
Australian creators of Fruit Ninja, Jetpack Joyride and more mobile mega-hits! For technical support, please visit https://t.co/Vcw6BZEmNj
132 175
22
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9
out of hima context’s
We are tracking everything , GIS Developer and Analyst , DTC Technical support Team
104 076
989
Isolated Land
10
Zaidu Sabbag (زيشان رنغريض) 😉
Sub Editor & Technical Supporter At @Bijnorexpress2 Social Worker👼 Indian 🇮🇳 Kuwaitiya 🇰🇼
91 558
498
India

Quora Profiles

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370
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Music Performance Music Compositioin Dog Training IT Technical Support
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Technical Support Service company
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1 016
Apple Mac Technical Support
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775
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217
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3
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13
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Dell Technical Support
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Youtube Channels

#NameDescriptionReg DateViewsCountry
1
"Music Can Change the World".. MusicaaDigital is the No.1 Channel for Gujarati Songs,Garba,Albums,Movie Songs,Latest movie trailer,Upcoming movie Trailer, and many more believes in bringing world close together through its music. Subscribe Us On YouTube : http://www.youtube.com/subscription_center?add_user=MusicaaDigital technical support and music distribution : [email protected]
Mon, 26 May 2014
523 171 178
India
2
🙏 jai Mata di 🙏 Hello Friends Walcome To "Ritik Technical Support" For business Enquiries: Sponsor 😉😉. Email : [email protected]
Fri, 7 Jul 2017
77 442 118
India
3
नमस्कार दोस्तों,आपका बहुत-बहुत स्वागत है हमारे चैनल "Hamesha Seekho", में, मैंने यह चैनल उन दोस्तों के लिए बनाया है जो टेक्नॉलॉजी के बारे में अपनी भाषा हिंदी में जानना चाहते हैं। "Hamesha Seekho" चैनल पर रोजाना आपको एक नया वीडियो मिलता रहेगा जिसमें मैं प्रयास करुंगा कि आपको मोबाइल एवं कंप्यूटर के अनोखी दुनिया के बारे में कुछ जरूरी बातें आपको बताऊं। इस चैनल पर आपको- Mobile technology, best mobile offer, New youtuber help, new application (apps) information, real/fake apps और बहुत कुछ। प्लीज चैनल को सब्सक्राइब करें। Hello friend, welcome to my YouTube channel "Hamesha seekho" I post a new video daily, on topics that create the most confusion, please subscribe to "hamesha seekho" thanks. जय हिंद, वंदे मातरम। (Contact for business enquiries :-) [email protected] (Contact For Technical Support:-) [email protected]
Sat, 12 Nov 2016
65 814 773
India
4
Main products: cold welding machine,welding matrix, ESD cold welding equipment, cold pressure welding machine, cable welding device, stud welder, laser welder Share cold welding laser welding stud welding deposition welding skills and provide professional technical service As one of the market leader for cold welder business in China Since 2001, Shanghai Shengzao Mechanical Electrical Equipment Co., Ltd is a legal,regular and large-scale cold welding machine manufacturer. 300 engineers provide the clients patient and professional service and technical support until they are very satisfied/skilled With our factory 200 workers and more than 300 engineers. 1. Quality is our culture. 2. Time is gold for you and for us, we have professional team work who can produce products of nice quality. 3.Quality is the soul of an enterprise we have the honor to serve. WhatsApp +8615856367704 [email protected]
Thu, 22 Oct 2020
48 956 165
5
Bengali Tech squad IS THE CHANNEL FOR YOUR TECHNICAL SUPPORT,IN THIS CHANNEL I UPLOAD VIDEOS DAILY, HERE YOU CAN FIND TECHLOGYCAL VIDEOS,GADGETS REVIEWS,MOBILE PHONE REVIEWS,ANDROID MOBILE APPLICATIONS REVIEWS,BANGLA TRICK AAND TIPS,TECH NEWS,MOBILE AND COMPUTER SOLUTIONS AND OTHER TECHNICAL EDUCATIONS.MOST OF THE VIDEOS IN BENGALI PLEASE SUBSCRIBE AND STAY CONNECTED. For Any Kind Of Business Inquires Please Contact With Me By Email in Below. [email protected]
Fri, 26 May 2017
44 010 994
India
6
Hii friends,, Welcome to MOB TRICKS,, Dosto es channel me apko Mobile, internet, Android, se related videos tips , tricks , tutorial, Unboxing , Reviews dekhne ko mileage.. Esliy dosto aap abhi hamara channel SUBSCRIBE kr lijiy ,, Jisase apko hamari har video ki update milti rhe,,.. Follow me on Twitter :- https://goo.gl/bzTOXq Google + :-https://goo.gl/X1ndgs Email Us For Business Enquiries: [email protected] Feel free to send your products to get reviewed. I do not provide technical support over email 🙏🙏Thank you🙏🙏
Sat, 23 Apr 2016
41 434 343
India
7
Description Welcome to dil_dosti_aur_pyar. Subscribe This Channel For whatsapp video,song,,And love song. I'm not gonna write long description, If you want to know more about channel then watch my videos. I hope you can find some useful videos for yourself. Contact Me For Technical Support Or Sponsorship ✉ ●►Like The Facebook : https://www.facebook.com/Dil-dosti-aur-pyar-740291869326882/ ●►Follow On Google + : https://www.facebook.com/Dil-dosti-aur-pyar-740291869326882/ ●►Follow On Twitter : https://twitter.com/dil_dosti_pyar ●►Visit The Website : https://chauhanparvej7.wixsite.com/dil-dosti-aur-pyar ●►visit on instagram: https://www.instagram.com/dil_dosti_aur_pyar/ ●►Like The Facebook PAGE : https://www.facebook.com/Dil-dosti-aur-pyar-740291869326882/app/212104595551052/ YOUTUBE :https://www.youtube.com/channel/UCdh_nZeAAJEZQkJmqtoLjhw ◄▌● Don' Forget To Subscribe ● ▌►
Sun, 16 Apr 2017
41 112 063
India
8
This is official YouTube channel of Deurali Digital. We will be promoting Nepali music. Subscribe to our channel to support us. यस च्यानल मा रहेका गीत, संगीत तथा भिडियो हरु कपि, Download गरी अन्य च्यानल मा upload गरेको पाएमा प्रचालित कानुन बमोजिम कडा भन्दा कडा कारबाही गरिनेछ । For Suggestions and Feedback : [email protected] [email protected] [email protected] Contact Details: 9851022551 9841309833 For YouTube Technical Support: Focus Creation Pvt. Ltd. Bishnu GC 9866893565 @Copyright Kalinchowk Digital Pvt. Ltd.
Sun, 5 Jan 2020
31 704 208
Nepal
9
Hem eski hem yeni,eğlendiğimiz oyunları sizlerle buluşturuyoruz Enes Mert'e kanala desteklerinden dolayı çok teşekkürler. For Technical Support & Game Review Contact [email protected] Ayrıca görüşmeler için her videonun altında paylaştığım discord linkinden katılım sağlayabilirsiniz. Sistem Özelliklerim -ASUS GeForce GTX1060 GDDR5 6GB 192Bit NVIDIA Dual DX12 Ekran Kartı -Windows 10 // İşletim Sistemi -Kingston 16GB (2x8GB) HyperX FURY Black Series DDR4 -MSI B150M GAMING PRO Intel B150 Soket 1151 DDR4 2133Mhz USB3.1 Anakart -ZALMAN ULTRA SESSİZ 775/1155/56/1366/2011&AM2/AM2+/AM3/AM3+/FM1 İŞLEMCİ SOĞUTUCU -Intel Core i7 6700K Soket 1151 4.0GHz 8MB Önbellek 14nm İşlemci -Transcend 240GB 220S Serisi Sata3.0 (550MB Okuma/450MB Yazma) Alüminyum Kasa SSD -AeroCool MidT ATX Bilgisayar Kasası
Sat, 1 Sep 2012
29 569 398
Turkey
10
Welcome to Mohini Beats Watch exclusive music videos Label Subscribe our channel for all Gujarati Singers Vijay Suvada - Kinjal Dave - Geeta Rabari - Gaman Santal - Kirtidan Gadhavi - Mayabhai Ahir - Osman Mir - Mittal Rabari - Jignesh Kaviraj - Rakesh Barot - latest Gujarati Devotional, Bhajan, Dayra, Mantra, Aarti Videos Technical Support & Music Distribution : Vc Filmcity Records Business inquiry : [email protected]
Wed, 7 Dec 2016
22 959 006
India