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Prague, Toronto, London, Bratislava, Třinec
About Emeldi Group The Emeldi Group is a leading provider of digital commerce and CRM solutions to the communications service provider (CSP) industry. The Emeldi Group's evolution started in 1998 as a telekom consultancy firm in London, United Kingdom and now operates within a market spanning 4 continents with offices in London, Toronto, Prague, Třinec and Bratislava. Emeldi has developed a disruptive product offering - Emeldi Commerce® - a ready-made, unified Omni-channel digital commerce/CRM application specifically designed for the CSP industry vertical, supporting CSP products, services & customer-engagement processes. Emeldi Commerce® has built a formidable reputation as an innovative vendor for CRM & Digital Commerce Platforms and is recognized by Gartner as a niche disruptor sitting on the cutting-edge in the area of digitization of the customer experience in the communication service provider industry. Emeldi Commerce® has been featured in the Gartner Digital Commerce Vendor Guide for multiple years standing. Business Areas Emeldi’s primary line of business centers on enhancing the enterprise customer experience through the incorporation of state-of-the-art UX technologies and techniques into our product ensuring to always be one step ahead of the latest industry trends. Our focus is on customer personalization, Omni-channel customer journey management, and enterprise-wide unification of CRM and digital commerce functionality. Emeldi is especially active in the communications, banking, media & service provider sectors where we strive to enable our clients - all operators of cutting-edge, highly-distributed solutions – to enhance and evolve their IT infrastructures through integration of our products and continue to compete within their respective domains on the highest of levels.
Security and Investigations
Securewest is a leading global risk management company that has been providing risk management solutions, consultancy services and training for over 30 years. We operate across the private maritime, land and corporate security sectors and understand the complexities of managing risk across continents, oceans, national and international borders. Our Sphere, Travel Risk Management services help you PREPARE, SAFEGUARD and RESPOND. We will work with you to review your travel risk policies, identify gaps, promote best practice and support your duty of care obligations. We realise that no two organisations are the same and so from initial guidance to a fully outsourced travel risk management solution, Sphere’s range of services can be configured to meet your requirements and support your existing capabilities and budget. PREPARE Sphere provides pre-travel services to ensure your people are fully prepared: •Pre-Travel Training & Advisory •Strategic Planning •Operational Preparation, Planning & Documentation •Threat / Risk Assessments •In-country Vetting & Due Diligence •Traveller Assessment •Travel Management Company link to Prepare Itinerary SAFEGUARD Sphere ensures that you are monitored and supported 24/7/365 by safeguarding you and your people through services that will support all your travel needs: •Itinerary Management •Embedded Consultancy •Situational Awareness, Intelligence Alerts & Emerging Risks •Tracking & Telemetry •Operational Security Support Journey Management including Meet & Greet RESPOND Sphere can provide emergency response and support to travellers: •24/7/365 Emergency Response •Medical Advice & Guidance •Evacuation Support •Incident Management and Support •Crisis Management •Client Support We can provide these services for a one-off project, a programme of visits or on a larger scale across your entire organisation. Please contact our team for more information or a free consultation: [email protected]
Formed with one goal in mind – exceptional enterprise customer experience (CX) orchestration – inQuba powers the customer experiences and engagements of leading brands across the world. inQuba’s Software-as-a-Service platform drives customers to desired outcomes using its proprietary event-driven context mapping, single view of the customer, journey management tools, omni-channel engagement, campaigning and voice-of-the-customer technology. Allowing you to listen to your customer’s voice anywhere, at any time, in any media, inQuba allows you to go beyond the voice of the customer to gain strategic insights. This learning paves the way for meaningful conversations with customers, and empowers you to navigate the customer journey, actively engaging in their story.
Brisbane City, Queensland
Introducing Journey Management System (JMS), an end-to-end mobile and web application that enables staff members to submit a digital Journey Management Plan to their managers in line with any company’s HSSE policies regarding travel. JMS helps companies remain informed of staff transit schedules, destinations, potential risks and any relevant information regarding their travels. JMS uses the inbuilt GPS of the mobile device, or by integrating with your IVMS provider to track the live location, accurate ETA prediction and ultimately the safe arrival of your staff. By using GPS, JMS knows for certain if a user hasn’t stopped at the identified stop for their fatigue management break or final destination, and will notify managers immediately of any risk identified. JMS will inform you of staff arrival at their check-in points via SMS, email, mobile app push notifications and audio alerts, and will escalate if they miss their check-in point ETA by a predetermined amount of time, gaining you precious minutes in ensuring employee safety. JMS has been built in consultation over many years with large industry players and can be customised further to suit any business requirement.
JESI Remote Worker Management software solves the challenges of monitoring the safety of remote workers operating in isolated environments. JESI offers real-time updates and effective communication to improve the welfare of lone or isolated workers. JESI is used by international companies across a range of industries, including mining/oil and gas, construction and engineering, education, and health and community services. Remote Work is rapidly becoming a critical focus for sectors around the world, as mobilised and isolated workforces are exposed to a growing number of risks. JESI's features include: • Journey Management • Working On-Site • Lone Worker • Working from Home • Health Monitor (COVID-19) • Global connectivity • SMS alerts and reminders • Escalation contacts • Real-time updates and activity dashboard • Multi-Purpose Risk Assessment • Calendar Integration • Automated Itinerary Upload The risks experienced by those who are travelling through isolated environments are mitigated by JESI's user-friendly technology. Users simply log an activity with a beginning, checkpoints and destination location. Single-word Check-In provides supervisors with oversight that their remote workers are safe. Managers responsible for remote workers are equipped with an efficient, consistent and cost-effective approach to monitoring the safety of their isolated workforce In the event of a failed Check-In, supervisors are immediately notified so safety measures can be activated quickly
Kuala Lumpur, Federal Territory of Kuala Lumpur
We know how to connect People with Services. FAST, EASY & SMART! If you want to improve your Customer Experience, streamline your Customer Journey or simplify your Queue Management, we’ve got some pretty innovative solutions for you & Customer Experience (CX) is in our DNA. MASKAVIA SDN BHD has been a Pioneer & Solutions Partner in Customer Journey Management Solution for Qmatic SE in Malaysia since 1986. For over 40 years, our Qmatic brand has been leading and innovating Customer Journeys globally. Qmatic is available in over 120 countries with our global headquarters in Sweden and a strong client base globally. Qmatic integrates the Customer Experience (CX) across virtual and physical touch points with solutions delivering remarkable Customer Journeys that build brand consistency and loyalty. We’re behind the advanced technology and cutting-edge development tools you need to improve your Customer Experience. Our Customer Journey analysis software provides key data points to help organizations move quickly to stay ahead of customer expectations, staff efficiency and put offers in front of customers at just the right time. Our technology solutions provides Customers’ a fast and seamless journey through online and face-to-face interactions across the Healthcare, Public/Government, Retail and Finance sector. The true essence of our purpose and existence is to enhance your Customer Experience….. Contact us for further assistance at www.maskavia.com
Aristostar is a Technology Solution Provider with over a decade of experience. Since it's inception in 2006, Aristo Star has focused on providing customers with excellent products and helping them improve their experiences. Our Core Expertise is Customer Journey Management which encompasses: ‣ Queue Management ‣ Digital Signage ‣ Customer Feedback ‣ Self Service Kiosks ‣ People Counting ‣ Meeting Room Booking We have successfully implemented our systems in Health Care, Banking, Insurance, Retail, Transport and Automotive industries. #CustomerExperience | #CustomerService | #Queue | #Innovation | #Android | #technology | #Design Contact: [email protected]
Marketing and Advertising
Welcome to UrbanBuz’s LinkedIn page! Urbanbuz is the leading SaaS Customer Journey Management Platform that provides B2C businesses with an Omni-Channel Customer Data Platform that helps them deliver Highly-Personalized, Timely, Relevant and Memorable Customer Experience Products include: 1- Customer Data Platform (CDP) 2- AI-enabled Customer Lifetime Automation 3- Automated Segmentation 4- Multi-Channel Campaign Management 5- Incentives Program (Loyalty, Pre-paid packages, Vouchers, Coupons) 6- Voice of Customer (Feedback, NPS, Survey) 7- Referral Program 8- Clienteling Apps 9- Customer Data Analytics and Insights and more For more information visit us: www.urbanbuz.com
Security and Investigations
Priavo Security offers a diverse range of security and risk management services to clients across the globe. We carry out Executive Protection and Travel Risk Management services for high profile and private individuals, families and corporates ensuring the safety of our clients at home, at work or travelling to any location where it is perceived there is a risk. Security tasks entail bespoke journey management and a variety of security services for high profile events including private parties, music tours and corporate roadshows. We have a trusted team of highly trained and experienced operatives comprising experience from UK Special Forces, police, military and intelligence agencies. Our licensed and qualified rapid response teams operate throughout the world to protect people, secure assets and manage risk.
Security and Investigations
Black Mountain Solutions is an organisation specialised in the provision of Security Services in Latin America. With a well-seasoned management team bringing extensive experience from the MENA & LATAM regions, BMS can offer a wide range of security services including journey management, secure transportation, client tailored training packages and consultancy services. “Our mission is to provide every client perfect peace of mind’. In order to achieve this we have developed a uniquely collaborative approach based on listening to clients needs and understanding their organisation and corporate cultures. BMS capabilities & Services: Journey Management & Secure Ground Transportation Executive Protection Physical Security Security Consultancy Hostile Environment Awareness & Security Awareness Training (Client Tailored) Risk Management BMS delivers services in: Colombia Nicaragua Mexico Venezuela Brazil Ecuador Panama Guatemala El Salvador Honduras Peru Haiti Paraguay Argentina Belize Chile Guyana Dominican Republic Puerto Rico Jamaica Costa Rica For more information please contact [email protected] or visit our website www.blackmountain-solutions.com